Effective Date: 1 April 2026 | Last Updated: 1 April 2026
By accessing, browsing, or using the IRONVEST platform (the "Platform"), including our website, mobile applications, APIs, and any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and IRONVEST ("Company," "we," "us," or "our").
If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately. Your continued use of the Platform following the posting of any changes to these Terms constitutes your acceptance of such changes.
These Terms should be read in conjunction with our Privacy Policy, which describes how we collect, use, and protect your personal data.
To open an account and use the IRONVEST Platform, you must meet all of the following eligibility requirements:
We reserve the right to refuse service, restrict access, or close accounts at our sole discretion if we determine that eligibility requirements are not met or that continued service would violate applicable laws or regulations.
To access the full functionality of the Platform, you must create a personal account. By registering, you agree to the following:
You agree to provide truthful, accurate, current, and complete information during the registration process and to keep such information updated at all times. Providing false, misleading, or outdated information constitutes a breach of these Terms and may result in immediate account suspension or termination.
Each individual may maintain only one (1) active IRONVEST account. Creating multiple accounts, whether to circumvent trading limits, exploit promotional offers, or for any other purpose, is strictly prohibited. We reserve the right to merge or close duplicate accounts without notice.
You are responsible for maintaining the confidentiality and security of your account credentials, including your password and any two-factor authentication (2FA) codes. You must:
You accept full responsibility for all activities that occur under your account. IRONVEST shall not be liable for any loss or damage arising from your failure to secure your account credentials.
IRONVEST provides a multi-asset trading platform that enables users to buy, sell, and trade across the following asset classes:
IRONVEST does not provide financial, investment, tax, or legal advice. All content, market data, charts, indicators, and educational materials available on the Platform are provided for informational purposes only and do not constitute a recommendation or solicitation to buy, sell, or hold any asset. You should consult with a qualified independent financial adviser before making any trading or investment decisions.
Trading in cryptocurrencies, stocks, and futures involves substantial risk of loss and is not suitable for all investors. You acknowledge and accept the following risks:
While we strive to execute all orders promptly and at the best available price, we do not guarantee execution at any specific price or within any specific time frame. Orders may be subject to slippage, partial fills, or rejection depending on market conditions, liquidity, and system capacity.
IRONVEST charges fees for certain services provided through the Platform. By using our services, you agree to pay all applicable fees as follows:
A fee is charged on each completed trade. Trading fees are calculated as a percentage of the total trade value and vary based on your trading volume, account tier, and the asset class being traded. Our current fee schedule is available on the Fees page of our website and may be updated from time to time.
Fees may apply when withdrawing funds or assets from the Platform. Withdrawal fees vary depending on the withdrawal method (bank transfer, cryptocurrency network transfer, etc.) and the specific asset being withdrawn. Network fees for cryptocurrency withdrawals are determined by the respective blockchain network and are passed through to the user.
If you deposit, trade, or withdraw in a currency other than your account's base currency, a currency conversion fee may be applied. Conversion rates are determined at the time of the transaction and include a spread that constitutes part of our fee.
Accounts that remain inactive for a period of twelve (12) consecutive months may be subject to a monthly inactivity fee. We will notify you before any inactivity fee is charged and provide an opportunity to reactivate your account.
All fees are deducted automatically from your account at the time of the relevant transaction. We reserve the right to modify our fee structure at any time, with at least thirty (30) days' prior notice to users.
IRONVEST supports deposits via bank transfer (SEPA, Faster Payments, wire transfer), supported credit and debit cards, and cryptocurrency transfers from external wallets. Minimum deposit amounts and processing times vary by method and are displayed during the deposit process.
Withdrawals may be made to verified bank accounts, external cryptocurrency wallets, or other supported methods. You must withdraw to an account or wallet that is in your own name. Third-party withdrawals are not permitted.
We aim to process withdrawal requests within one (1) to three (3) business days. However, processing times may vary depending on the withdrawal method, the amount, and any additional security or compliance checks that may be required. Cryptocurrency withdrawals are subject to blockchain network confirmation times, which are beyond our control.
All deposits and withdrawals are subject to anti-money laundering (AML) monitoring and screening. We may hold, delay, or refuse any transaction that triggers our risk controls or that we reasonably suspect is connected to money laundering, terrorist financing, fraud, or other illegal activity. You agree to cooperate with any requests for additional information or documentation related to such checks.
Deposit and withdrawal limits are determined by your account verification level, trading history, and applicable regulatory requirements. Current limits are displayed in your account dashboard. We reserve the right to adjust limits at any time without prior notice for security or compliance reasons.
You agree that you will not use the IRONVEST Platform for any unlawful or prohibited purpose. The following activities are strictly prohibited and may result in immediate account suspension, termination, forfeiture of funds, and referral to law enforcement:
We reserve the right to investigate any suspected violations and to take appropriate action, including freezing accounts, reporting suspicious activity to relevant authorities, and pursuing legal remedies.
IRONVEST is committed to maintaining robust Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures in compliance with applicable laws and regulations, including but not limited to:
All users must complete identity verification before accessing trading features. This process requires you to submit a valid government-issued photo identification document (passport, national ID card, or driving licence) and proof of address (utility bill, bank statement, or official correspondence dated within the last three months).
In certain circumstances, we may require enhanced due diligence (EDD), including additional documentation such as proof of source of funds, source of wealth declarations, or other information deemed necessary to assess and mitigate risk. This may apply to high-value transactions, politically exposed persons (PEPs), or users from higher-risk jurisdictions.
We conduct ongoing transaction monitoring using automated systems and manual review processes to detect and report suspicious activity. We may request updated documentation or information from you at any time as part of our ongoing monitoring obligations. Failure to comply with such requests may result in restricted access to your account.
All intellectual property rights in and to the IRONVEST Platform, including but not limited to the website, mobile applications, software, source code, algorithms, user interface design, graphics, logos, trademarks, trade names, service marks, and all content published by IRONVEST, are owned by or licensed to IRONVEST and are protected by applicable copyright, trademark, patent, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial trading purposes, subject to these Terms. This licence does not include the right to:
Any unauthorised use of IRONVEST's intellectual property may result in termination of your account and may expose you to civil and criminal liability.
To the maximum extent permitted by applicable law, IRONVEST, its directors, officers, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the Platform.
IRONVEST is not liable for any financial losses incurred as a result of your trading activity on the Platform. All trading decisions are made solely by you, and you accept full responsibility for the outcomes of those decisions. This includes, without limitation, losses arising from market volatility, poor investment decisions, or reliance on information or tools provided on the Platform.
IRONVEST is not liable for any losses, damages, or inconvenience caused by service interruptions, downtime, system failures, cyberattacks, or maintenance periods, whether scheduled or unscheduled. While we endeavour to maintain high availability and uptime, the Platform is provided on an "as is" and "as available" basis, and we do not guarantee uninterrupted or error-free operation.
IRONVEST is not responsible for the actions, products, services, or content of any third-party service providers, payment processors, blockchain networks, or exchanges that may be integrated with or accessible through the Platform.
In jurisdictions where limitations of liability are restricted by law, our liability shall be limited to the maximum extent permitted by applicable law. Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
You agree to indemnify, defend, and hold harmless IRONVEST, its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and court costs) arising out of or in connection with:
This indemnification obligation shall survive the termination of your account and these Terms.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
Before initiating any formal dispute proceedings, you agree to first contact us at legal@ironvest.io and attempt to resolve the dispute informally. We will endeavour to respond within fourteen (14) business days and to reach a resolution within thirty (30) days of the initial complaint.
If a dispute cannot be resolved informally within sixty (60) days, either party may refer the matter to binding arbitration administered by the London Court of International Arbitration (LCIA) under its current rules. The arbitration shall be conducted in London, England, in the English language, before a single arbitrator. The arbitrator's decision shall be final and binding on both parties and may be enforced in any court of competent jurisdiction.
If you are a consumer resident in the European Union, you may also use the European Commission's Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr, to submit a complaint. Please note that IRONVEST is not obligated to participate in alternative dispute resolution proceedings before a consumer arbitration body unless required by applicable law.
To the fullest extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted on an individual basis only and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against IRONVEST.
You may close your IRONVEST account at any time by submitting an account closure request through your account settings or by contacting our support team. Before closure, you must withdraw all funds and assets from your account. Any pending transactions must be completed or cancelled before the account can be closed.
We reserve the right to suspend, restrict, or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to:
Upon termination, your right to access and use the Platform ceases immediately. We will make reasonable efforts to allow you to withdraw any remaining funds, subject to applicable legal and regulatory requirements, security holds, and any outstanding fees or obligations. Provisions of these Terms that by their nature should survive termination shall remain in full force and effect.
IRONVEST reserves the right to modify, amend, or update these Terms at any time at its sole discretion. When material changes are made, we will:
Your continued use of the Platform after the updated Terms become effective constitutes your acceptance of and agreement to be bound by the revised Terms. If you do not agree with any modifications, you must discontinue use of the Platform and close your account before the changes take effect.
We encourage you to review these Terms periodically to stay informed of any updates. The most current version of the Terms will always be available at ironvest.io/terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions of these Terms, which shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent, or if such modification is not possible, it shall be severed from these Terms.
The failure of IRONVEST to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorised representative of IRONVEST.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact our legal department:
We endeavour to respond to all legal enquiries within five (5) business days.